Files can be shared in channels.

You may download the files directly in a channel or go to the Resources page and download each file. To download a file in a private community knowledge centre, open the document page and select "Download" at the bottom of the page.


Upload files

You can upload, view and forward files in your channels (“MyChannels”).

Go to "My Channels"

  1. Click on the channel you want to upload the file.
  2. Click the "+" on the bottom left and select “file”.

3. Choose the file you want to upload, write a text message (optional) and add tags to identify the file.
4. On the bottom right click ^ to send.

Files uploaded in a channel will be saved in your Resources page.


Types of files

  • Documents
  • Images
  • Videos
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